An innovative and validated web platform that allows patients to directly complete electronic questionnaires, with the aim of optimizing both clinical care and reporting. Thanks to ICE® ePRO, the collection of digital health data becomes decentralized, efficient, and highly reliable.
Thanks to ICE® ePRO, the patient experience becomes one of the core values of healthcare, allowing patients to report their clinical experiences digitally, simply, and independently, overcoming the limitations of traditional paper forms.
ICE® ePRO is designed to directly collect data on quality of life, pain, symptoms, and treatment adherence in clinical or healthcare research settings. Healthcare professionals can now monitor and analyze this information in a decentralized and digital manner, helping to improve the overall patient experience.
Why choose ICE ePRO
Interconnection and Data Transfer
The collected data integrates with ICE® eCRF for efficient clinical trial monitoring and high data quality, ensuring accuracy and timeliness.
Multilingual
Supports multiple languages and allows data entry in the user's preferred language, improving the user experience.
Validation
Validation of the questionnaires managed through ePRO, ensuring reliable, accurate, and trustworthy data collection.
Compliance
Fully compliant with global standards (GxP-GCP, GAMP 5, GDPR, HIPAA, FDA CFR 21 Part 11, EU Annex 11) for secure and regulated study management.
Multi-tenant Application
The multi-tenant platform enables centralized and efficient study management with customizable roles and permissions for different teams.
UI Overview
Main features
User-Friendly Interface
Responsive Patient Interface
Centralized and secure management of patient information through protected access for authorized users.
Data Accessibility
Data is accessible to all internal and external users involved in the study.
Customizable Questionnaires
Flexible configuration of questionnaires based on the specific needs of each study.
Automatic Completion Reminders
Automated reminders to improve patient response rates.
Mobile-Friendly Questionnaires
Questionnaires are accessible and fillable via smartphone, ensuring maximum convenience and usability from anywhere.
Responsive Physician Interface
Accessible via ICE for medical personnel.
Progress Monitoring Dashboard
Dashboard to view and track the completion status of patient-submitted questionnaires, with filtering options for one or more specific study sites.
Questionnaire Scheduling and Distribution Forms
Patients can be assigned to ePRO via ICE® eCRF or directly enrolled through ePRO.
Integration
Available as proprietary EDC technology (ICE® eCRF):
Provides a natively integrated solution with the ICE Electronic Data Capture system for seamless clinical data management.
Remote Access
Full Remote Access
Receive real-time updates from any PC or Mac device with an internet connection.
Role-Based Access Management
Secure system access for medical professionals via ICE eCRF with Single Sign-On (SSO) authentication.
Secure access for independent medical users outside ICE® eCRF, protected through Two-Factor Authentication (2FA).
Independent access for patients, ensuring secure data management and entry, also protected by Two-Factor Authentication (2FA)
Data Quality and Compliance
Advanced Data Security: Ensures data protection through encryption during transfer and secure access via Two-Factor Authentication (2FA), safeguarding confidentiality and defense against cyber threats.
Compliance with Global Standards: Strict adherence to international regulations, including GxP-GCP, GAMP 5, GDPR, HIPAA, FDA CFR 21 Part 11, and EU Annex 11, to guarantee quality, security, and compliance at every stage of the clinical study.
Adaptability and Customization:
Template Library Availability
Possibility of uploading and using questionnaire templates from external files, simplifying content management and offering maximum flexibility.
Efficiency and Cost Reduction
Economic savings by replacing manual paper-based questionnaire processes with automated solutions, reducing errors and inefficiencies.
A streamlined workflow ensures fast and efficient data collection.
The ability to quickly set up and adapt questionnaires to meet specific clinical needs, saving time without compromising quality.
Time Optimization
Access to preconfigured templates accelerates questionnaire creation, enhancing efficiency and minimizing configuration time.
SUPPORT AND TRAINING
Continuous Customer Support & Multilingual Assistance
Our multilingual support team is always available, backed by a ticketing system that ensures fast and effective resolution of incidents and requests.
Personalized Onboarding & 24/7 Knowledge Base Access
We offer customized onboarding sessions to accelerate platform adoption, along with 24/7 access to our dedicated Knowledge Base to support you at every stage.
Regular Updates & Continuous Enhancements
We consistently release new features based on customer feedback, along with bug fixes and security updates, to ensure an optimal and ever-evolving user experience.